We help manage complexity at scale so you can lead with clarity and perform with confidence
Managed services
Move smarter. Deliver more. With tech and talent that get it done.
Our managed services transform and run your most complex processes. We go beyond traditional outsourcing: we’re your digital business ally. We bring advanced technology, deep expertise and hands-on support to help you improve at scale—and make it count.
Our team combines industry expertise with delivery excellence. We provide human-led, tech-powered agentic-AI first solutions built to ignite innovation across your business—helping you adapt and thrive in a changing environment.
Video Managed Services
Winning companies are seven times more likely to invest in service partners to close capability gaps and strengthen their edge through technology.
Turning complexity into clarity
With a deep understanding of your business, we simplify your complexity—combining data-driven insights and industry expertise to help you respond to technology shifts and improve efficiency.
More organisations are turning to managed services to move beyond cost cutting—using them to drive innovation and strengthen performance.
Application evolution services to advance your cloud strategy
Your business needs to lead in an evolving digital landscape. Our managed services portfolio focuses on application evolution services to help advance your cloud applications and secure lasting business success. Through intelligent automation, monitoring and root-cause resolution, we provide application management and support tailored to your industry.
With adaptable capabilities built for shifting demands, we help remove operational roadblocks and refocus attention on core business priorities. Our seamless approach to design, implementation, support and evolution supports ongoing transformation and sustained performance.
Application evolution managed services video
A delivery approach for scale and specialisation
Delivery network designed for scale, agility and results
Our Acceleration and Delivery Centres—powered by more than 65,100 professionals across 52 locations—help strengthen and scale your operations. With agile, flexible resource models and deep expertise across industry, business, risk, regulatory and technology, we work with you to move quickly, operate confidently and adapt with precision.
Use the map below to explore our centres.
Our managed services solutions
- Business outcomes managed services
- Technology managed services
- Risk and regulatory managed services
Business outcomes managed services
Top-performing organisations are reshaping how core functions work—not just to reduce cost, but to unlock greater capability. As demands on talent and technology grow, a strategic managed services approach helps close critical gaps. With expertise across back, middle and front office functions, we work with you to drive meaningful progress—aligned to your priorities and built to scale with your ambitions.
Find out how managed services help you lead your supply chain forward.
Technology managed services
Our technology managed services take a human-led, tech-powered approach. We work across an ecosystem of 30+ technology partners—from global leaders to bespoke, industry-specific providers—alongside our own proprietary tools. We embed technology seamlessly into the way your teams already work, helping you move faster, spend smarter and deliver results you can measure.
Discover how managed services keep your work moving.
Risk and regulatory managed services
Our risk and regulatory managed services help protect your reputation through early risk detection and rapid responses: tax, compliance, financial crime, cyber and operational resiliency. Our teams bring deep regulatory and operational expertise, and a clear view of how evolving requirements affect your business day to day. By running these services and staying close to the risk landscape, we help bring sharper control and greater confidence to your compliance operations.
Find out more about how managed services strengthen risk response and control.
We deliver managed services across four critical areas of financial crime mitigation
Our focus spans four essential areas: Know Your Customer (KYC)/customer and due diligence, transaction monitoring, screening and payment filtering, and fraud operations. With service delivery centres in nine global locations, we provide banks with the infrastructure, expertise and operational capacity they need to stay resilient and responsive.
Anti-money laundering (AML) and fraud prevention demand both precision and perspective. Some tasks call for human judgement, while others are best handled through automation. Our teams work closely with our financial crime advisory colleagues, sharing insights and expertise when complexity arises.
Financial crime managed services case study
Contact us
Damian Kalinowski
Managing Partner, Managed Services Leader, PwC Central and Eastern Europe
Tel: (+) 48 519 507 197
