Golden Corral enlisted Flybuy for an integrated system that would be easy for staff to use and result in fast consumer interactions. Flybuy’s technology aims to improve the order-ahead experience by pushing orders to the kitchen based on a customer’s location, time needed to make the food and the chosen pickup channel.

Flybuy’s tools give regional grocers like Food Lion more control over the customer experience, reducing reliance on third-party platforms like Instacart or DoorDash. Whether it leads to sustained growth or just plugs short-term gaps remains to be seen. For now, it’s a tactical move to keep pickup viable.

With Food Lion To Go, shoppers can conveniently place their grocery orders online or through the Food Lion app. Once an order is placed, Flybuy is aware of the customer journey as they make their way to the store for pickup, enabling store associates to prepare the order for a perfectly timed handoff upon arrival. By leveraging AI-powered insights, store teams receive accurate ETAs and arrival alerts, significantly improving the speed of service, which reduces wait times and ensures groceries are handed off fresh and fast.

Golden Corral enlisted Flybuy for an integrated system that would be easy for staff to use and result in fast consumer interactions. “We want to change the mentality of first-in first-out ordering, where the meal sits around until a consumer shows up, to first-arrive first-out,” said Marc Wallace, co-founder and CEO of Flybuy, in an interview. “Let’s not prepare orders until we know the customer is actually going to be arriving, so the food is fresh and hot. Location sharing is a key part of this. We ask consumers to opt-in, which operates in the background while using the app, and it helps the restaurant know when you are arriving."

This milestone completes the full-scale integration of Flybuy across all 1,650 Ahold Delhaize stores. As part of the Ahold Delhaize family, Food Lion joins sister banners – including Stop & Shop, The Giant Company, Giant Food and Hannaford – where Flybuy currently powers curbside operations. This collaboration brings real-time location tracking and operational efficiency to stores, creating a faster, seamless pickup experience for customers.

In an age where convenience is paramount, supermarkets are increasingly leveraging technology to meet the evolving expectations of consumers. Food Lion, a prominent grocery chain, is at the forefront of this transformation. By integrating Flybuy's innovative location-tracking technology into its curbside pickup service, Food Lion aims to streamline the shopping experience for its customers while boosting operational efficiency. This strategic move not only addresses the growing demand for online grocery shopping but also places Food Lion in a competitive position as the grocery landscape continues to evolve.

Southeastern grocery store chain Food Lion has deployed AI-powered location engine Flybuy to optimize its growing curbside pickup program, Food Lion To Go, a move that completes the full-scale integration of Flybuy across all 1,650 Ahold Delhaize USA brands. Food Lion’s sister banners Stop & Shop, The Giant Co., Giant Food and Hannaford have already implemented Flybuy to power their respective curbside operations. The solution brings real-time location tracking and operational efficiency to stores, with the goal of creating a faster, more seamless pickup experience for customers.

Food Lion has started using location-tracking technology from artificial intelligence provider Flybuy to improve the efficiency and convenience of its curbside pickup service, the companies announced Tuesday.

This completes the full-scale integration of Flybuy across all 1,650 Ahold Delhaize stores. Once a curbside order is placed through the Food Lion app, Flybuy is aware of the customer journey as they make their way to the store for pickup, enabling store associates to prepare the order for a timed timed handoff upon arrival.

Food Lion, one of the largest omnichannel grocery retailers in the Southeast with over 1,100 locations, has deployed Flybuy, the leading AI-powered location engine, to power its growing curbside pickup program, Food Lion To Go. This milestone completes the full-scale integration of Flybuy across all 1,650 Ahold Delhaize stores.

This completes the full-scale integration of Flybuy across all 1,650 Ahold Delhaize stores. Once a curbside order is placed through the Food Lion app, Flybuy is aware of the customer journey as they make their way to the store for pickup, enabling store associates to prepare the order for a timed timed handoff upon arrival.

Golden Corral has partnered with Flybuy to enhance the pickup experience for its new Golden Corral Favorites concept, which offers a curated selection of its most-loved menu items for off-premise dining. By leveraging Flybuy’s AI-powered location technology, the brand can provide accurate arrival notifications, reduce wait times, and ensure food is fresh at handoff. This partnership supports Golden Corral’s commitment to delivering homestyle comfort meals with greater convenience and efficiency for guests.